Store Policy

Customer Care

At Ho.Listic, consumer satisfaction and environmental health are our topmost priorities. Our mission is to provide people with clean, healthy food that also embraces sustainability. If we wouldn't eat it, we definitely wouldn't sell it.

Not only do we want our consumers to enjoy our products, but we also want them to feel good about supporting our mission of bringing sustainability back to food production. From our packaging and labels, down to our organic nutrients and grow mediums, we pride ourselves in putting people and nature first.

Your satisfaction is very important to us. For any questions, comments, or concerns, please contact us via phone, email, or social media. We would love to hear from you and will do our best to respond in a timely manner.

Privacy & Safety

Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

When accessing https://www.holisticoperations.com, our website will learn certain information about you during your visit.

Similar to other commercial websites, our website utilizes a standard technology called "cookies" (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

Use of Cookies

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site"s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser"s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address, or make a purchase on this site. For further information see the email policies below.

How Do We Use the Information That You Provide to Us?

Generally speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.

We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

We may disclose information when legally compelled to do so, in other words, when we believe that the law requires it or for the protection of our legal rights.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.

We will use your e-mail address solely to provide timely information about your order(s) or upcoming products if you have subscribed to our mailing list.

We will maintain the information you send via e-mail in accordance with applicable federal law.

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from us.

You must not:

Republish material from our website without prior written consent.
Sell or rent material from our website.
Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
Redistribute any content from our website, including onto another website.

Wholesale Inquiries

Thank you for your interest in Ho.Listic products. We hope they are products your customers will cherish over time. For wholesale, products will be 50% of retail prices shown. Please contact us for more information.

Payment Methods

We accept payments through credit and debit cards, PayPal, and offline payments such as cash. When processing payments, some of your data will be passed to these third parties, including information required to process or support the payment, such as the purchase total and billing information.

Please see your cardholder's privacy policy or PayPal's Privacy Policy for more details.